Return and Exchange Policy
Returns
Due to the personalized nature of our products, we are unable to accept returns. However, your satisfaction is important to us. If there is an error with your custom order due to one of the following reasons, we will correct the issue and resend your original order at no additional cost:
- Your order was damaged or lost during shipping.
- There was a spelling error made by PeppyStamps.
- Incorrect customization details were applied.
Note: If the mistake is due to a customer’s misspelling or incorrect selection of options, the product will not be eligible for return.
Exchanges
We only offer replacements for items that are defective or damaged. To request an exchange for the same item, please email us at Info@peppystamps.com with photographic proof of the defect.
FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
Shopping
What Shipping Methods Are Available?
Do You Ship Internationally?
How long does it take for home delivery?
Payment
What Payment Methods Are Accepted?
Orders & Returns
How do I place an Order?
How Can I Cancel Or Change My Order?
Do I need an account to place an order?
How Can I Return a Product?
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